Phone:
+234 (0)802 321 0789, (0) 909 085 4289
Email:
info@vpdacademy.com

Front Desk Officer Training

Front Desk Officer Training


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COURSE DESCRIPTION

The modern Front desk/Reception Manager is often the first point of interaction and sets the tone for the company. As a matter of fact the reception manager sits at a crucial point for the organisation and their contacts with clients, suppliers and customers. They actually serve as a crucial coordination point for the organisation. This course has been developed to equip Front desk /Reception manager with all the essential skills to better manage the front desk with more efficient, better practice and in a professional manner.

COURSE OBJECTIVES

  • Role and responsibility of modern receptionist
  • Receiving visitors professionally
  • Modern business etiquette
  • Projecting a professional Image
  • Perfecting telephone skills
  • effective communication skills
  • Gatekeeping Skills
  • Managing visitors, couriers, suppliers
  • Blending with the executive team
  • Effective time management skill in a reactive support role

DATE

20th – 21st August 2019

FEE

90,000

Early Bird before 15th August 2019: N80,000.